Privacy Policy

Information we collect

• Contact details such as name, email, and optional messaging handle.
• Case details including target URLs, content descriptions, ownership context, and urgency.
• Evidence materials clients choose to provide, such as screenshots, source links, and timestamps.
• Payment status, quote history, invoice references, and service communication records.
• Basic site analytics if analytics tools are later enabled.

How we use information

• To evaluate whether a case is suitable for takedown or monitoring work.
• To prepare evidence packs, platform reports, notices, and follow-up records.
• To communicate case status, pricing, payment instructions, and operational updates.
• To verify authorization before any notice, report, or escalation is prepared.
• To improve service quality and prevent false or abusive submissions.

Sharing

Case information may be shared with platforms, hosts, search engines, payment providers, contractors, or advisors only when needed to review, process, or support a requested case.

Some takedown systems require complainant information. Where a platform requires specific details, Rightsignal may need to include client-provided ownership and contact information in the submission.

Retention

Case records may be retained while a request is active and for a reasonable period afterward to support follow-ups, repeat-abuse monitoring, reporting, and dispute history.

Security

Rightsignal uses reasonable operational safeguards for case records, but clients should avoid sending passwords, private keys, payment card numbers, or unnecessary sensitive personal data through the intake form.

Client rights

Clients may request access, correction, or deletion of case information where deletion does not conflict with active work, dispute records, compliance needs, or legitimate operational records.

Contact

Email: [email protected]